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Web Shop

Inventory

How to see stock levels across every product variant, spot what's running low, and update a count

The Inventory tab in the Shop section gives you one flat list of every variant across every product — its stock on hand, its reorder level, and its price — so you can scan for anything running low without opening each product one by one.

If you haven't added any products with variants yet, this screen will simply say there's nothing to track — add a product with at least one variant first (see Setting Up Your Shop).

Reading the list

Each row on the Inventory screen shows:

  • Product — the product's name. If the product itself has been switched to inactive, you'll see a small "(product inactive)" note next to it.
  • Variant — the variant's label (e.g. "250 ml"), or "Standard" if the product only has one, unnamed variant.
  • SKU — the variant's reference code, or a dash if it doesn't have one.
  • Price — the variant's selling price.
  • In stock — an editable number showing the quantity on hand.
  • Reorder at — an editable number: the low-stock threshold you set for that variant.

A row is tinted and flagged when its In stock number has dropped to, or below, its Reorder at number. When one or more variants are in that state, a banner above the list tells you how many variants are at or below their reorder level, so you don't have to scan the whole table to notice.

The reorder level is only a heads-up for you — it doesn't stop customers from buying more and it doesn't block a sale on its own. The shop still sells down to zero unless you turn the variant off from the product's Edit screen.

Updating a stock count

Find the variant you want to adjust and type a new number directly into its In stock box, its Reorder at box, or both.

A Save button appears next to the row as soon as you change a number. Click it to store the new values.

The row updates immediately and the button goes back to being disabled until you make another change.

This is the fastest way to correct your stock after a delivery or a stock take — you don't need to open the product and edit its variants one at a time.

How stock changes on its own

You don't have to keep every number here up to date by hand — stock also moves automatically:

  • When a customer checks out, the quantity on hand for each variant they bought is deducted immediately, at the moment of checkout — not later. This protects you from overselling: if two customers are racing to buy the last unit of something, only the one who completes checkout first gets it.
  • When a payment fails or is abandoned, the stock that was set aside for that attempt is put back automatically, so it doesn't stay locked away from other customers.
  • When you cancel an order, everything on it goes straight back on the shelf.
  • When you mark a return as Received or Accepted, the returned items go back on the shelf too.

Each order only ever has its stock credited back once, however many of those things happen to it, so the same items can't be counted back in twice.

Because of this, the numbers you see on the Inventory screen always reflect what's actually available to sell right now, on top of whatever you've typed in by hand.

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